The easiest way to check your elevator
  • Can be used independent of manufacturer
  • Complete analysis with only one elevator ride
  • Reliable measurement reports
  • Simple and fast via smartphone

The easiest way to check your elevator

With the LIFT Check app, you can check the condition of your elevator in just one elevator ride. To use it, simply use your smartphone (Android and iOS) – and receive a report with all relevant results within a few minutes. Measured are:

  • Vibrations
  • Noises
  • Speed
  • Rail running

How LIFT Check works

Step 1:
Open the LIFT Check app

Step 2:
Place the smartphone on the elevator floor. Position the smartphone with the top edge centered approx. 40 cm in front of the door in the booth and leave it still during the measurement

Step 3:
Perform elevator ride – and receive generated report by e-mail within a few minutes

Use app – check elevators

Are you interested in LIFT Check to check your elevators quickly and efficiently? Contact us without obligation and get more information about the app!

Any questions?
We are here for you!

You can reach us by telephone on +49 (0) 711 7861 3849 on working days between 9:00 and 16:00 (CET) or by mail: liftcheck@dekra.digital. Our service team speaks German and English.

Check FAQs for commonly asked questions:

Where can I download the app?

If you have an Android-enabled smartphone, you can download the app from Google Play. If you have an iOS-enabled smartphone, you can download the app from the App Store.

What do I need to use the app?

You will need a smartphone with the following features:

  1. Compatibility: At least Android 8.0 or iOS version 9.x
  2. A set up mail client (Android) or the “Mail” app (iOS).
  3. 100 MB of storage space for the app and about 3 to 20 MB each for each archived report
  4. A smartphone with good sensor technology. The smartphones currently on the market (e.g. from Samsung, Nexus or Apple) have such sensors.

In which languages is the app available?

The app is available in German and English. Additional languages will be added successively.

What do I do if I forget my password?

If you have forgotten your password, please contact your central contact person in your company or LIFT Check Support. You will receive a password with which you can log in again.

What do I have to pay attention to during the measurement?

  • Position the smartphone with the top edge centered approx. 40 cm in front of the door in the booth and leave it still during the measurement
  • Standard cell phone cases do not affect the measurements and can be used without hesitation
  • Avoid unnecessary noise during recording
  • After waiting at least two to a maximum of ten seconds, start the elevator ride
  • In the best case, go up once and down immediately afterwards
  • Wait at least two seconds after opening the door

Where do I have to place my smartphone during the measurement in the elevator?

Position the smartphone with the top edge centered approx. 40 cm in front of the door in the booth and leave it still during the measurement.

How long do I have to ride the elevator for a measurement?

  • After waiting for at least two to a maximum of ten seconds, start the elevator ride.
  • In the best case, go up once and down immediately afterwards
  • Wait at least two seconds after opening the door

How long does it take after sending the measurement for the report to reach me?

Within a few minutes, you will have a detailed report of the ride comfort measurement.

Where can I find the reports I have already created?

In the “Manage measurements” section you will find the measurements you have already created or the reports automatically generated from them. By tapping on the rows, you will get to the respective report.

When can I reach the support?

You can reach the support on working days between 9:00 and 16:00 (CET).

How can I reach the support?

You can reach the support in three ways:

  • Via the contact form on the LIFT Check website
  • Via mail at liftcheck@dekra.digital
  • Via phone at +49 (0) 711 7861 3849

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